Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler (2011) Published September 7, 2012 at 160 × 215 in 5 Books That Matter for Startups and Growth Hackers Share this: Email a link to a friend (Opens in new window) Email Share on X (Opens in new window) X Share on Facebook (Opens in new window) Facebook More Share on LinkedIn (Opens in new window) LinkedIn Share on Tumblr (Opens in new window) Tumblr Share on Reddit (Opens in new window) Reddit Share on Pinterest (Opens in new window) Pinterest Like Loading...